Privacy Policy

2.  Policies

Arrival to your appointment/Lateness Policy

We will aim to arrive for your appointment 10-15 minutes prior to the scheduled starting time. All treatment sessions have a specific time schedule and early arrival allows for a relaxed and unhurried experience.

If late arrival on your part is inevitable, your appointment may be shortened in order to keep on schedule and the original treatment time may be charged. All treatments have a specific time schedule therefore we regret that tardiness may not receive an extension of scheduled appointments. In special cases, and when our schedule allows, we may be able to accommodate a partial or full appointment at our discretion.the original reservation fee would be charged regardless.

Cancellation Policy

Please note that once you have booked an appointment with us, it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment in less than 48 hours before it is scheduled to take place, you will be subject to a charge of half the service rate. To avoid a cancellation fee, please provide cancellation notice at least 48 hours prior to your appointment. You can cancel by emailing us at reservations@amanimassages.com

No Show Policy

We understand that unanticipated events occur in everyone’s life. However, we ask that you email us if you cannot keep your appointment. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service.

Respect for Clients Needs and Boundaries

Our Massage Therapists are happy to adjust pressure, musical volume, work longer on an area or move on if you request it. The client may choose to: leave on as much clothing as needed for comfort, refuse any massage methods, stop massage therapy session at any time. The client will always be modestly draped. Only the area being massaged will be undraped. Sexual interaction or discussion of ANY kind between the client and therapist is NEVER appropriate and will not be tolerated under any circumstances.

Comments

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

Contact Form

Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

Google Analytics

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.

Cases for Using the Personal Data

We use your personal information in the following cases:

• Verification/identification of the user during website usage;
• Providing Technical Assistance;
• Sending updates to our users with important information to inform about news/changes;
• Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
• over our customers’ personal information;
• Customize the website to make your experience more personal and engaging;
• Guarantee overall performance and administrative functions run smoothly.